Q1: How can I get the details of your products?
A: Normally you can check the product introduction on our website, and we can also send more details by email if you are interested in this product.
Q2: What industries are your gearboxes used in?
A: Our gearboxes are widely used in the areas of Rubber and Plastics, Metallurgical Mines, Wind and Nuclear Power, Food Industry, Crane and Hoist, Sugar and Paper, Wire and Cable, Packing Machinery, Conveyors, Textiles, Ceramics, Petrochemical, and Construction, etc.
Q3: What services do you mainly offer?
A:1.Provide multi-field gear power transmission solutions 2.Offer competitive product pricing 3.Deliver non-standard product customization services 4.Ensure reliable product quality and professional after-sales support 5.Offer one-stop services including product selection, quotation, ordering, production,delivery, and after-sales support 6.Deliver fast and secure international freight services 7.Offer technical consultation for gear transmission, spare parts replacement, machine maintenance,and after-sales service 8.Supply related components (gears, gear shafts, bearings, motors, couplings, screw barrels, plastic auxiliary equipment, etc.)
Q4: How to choose a gearbox for our requirements?
A: You can refer to our catalogue to choose the gearbox, or we can recommend models and specifications after you provide technical information such as required motor power, output speed, and speed ratio.
Q5: What are the MOQ and payment terms?
A: The MOQ is 1 unit. We accept T/T and L/C, and other payment terms are negotiable.
Q6: Which countries have you exported to?
A: Our products have been exported to many countries, such as USA, Russia, Ukraine, Germany, Italy, Spain, Portugal, United Kingdom, France, Argentina, Brazil, Peru, Bolivia, Colombia, Venezuela, Uruguay, Chile, Kazakhstan, Uzbekistan, Kyrgyzstan, Tajikistan, Turkmenistan, Poland, Vietnam, Thailand, Myanmar, Malaysia, Indonesia, Philippines, India, Pakistan, Bangladesh, Sri Lanka, Iran, Iraq, Armenia, Turkey, Syria, Jordan, Israel, Saudi Arabia, United Arab Emirates, Kuwait, Lebanon, Egypt, Sudan, Libya, Tunisia, Algeria, Ethiopia, Kenya, Tanzania, Uganda, etc.
Q7: What is your delivery time?
A: Normally it depends on the product model and quantity: For 5 to 10 sets of standard models: 15-25 days For 10 to 20 sets of standard models: 30-40 days For 20-30 sets of standard models:40-50 days For customized products: confirmed according to final specifications
Q8: What is your product warranty period?
A: For regular products, we usually offer customers a one-year warranty period. For special products, the warranty period needs to be determined based on the finalized product technical requirements.
Q9: How do you guarantee product quality?
A: We implement strict production process control, test every part before delivery. Our gearboxes undergo operational tests after installation with test reports provided. Packing uses export-grade wooden cases to ensure transportation quality.
Q10: Can you supply relevant documentation for goods?
A: Yes, we provide documentation including operator manuals, testing reports, quality inspection reports, shipping insurance, certificates of origin, packing lists, commercial invoices, bills of lading, and other documents.